ISTANBUL

HELIS HEAD OFFICE Address: Yalı Mah, Kadir Sk, No:14, Daire: 301, Helis More Residence, Kartal /ISTANBUL

Canada

No 405, 100 Frontier Path PVT, Gloucecter, K1J0C5 ,Ottawa , Canada

Frequently asked questions

How can I contact customer service

For order tracking, product inquiries, or other questions, please contact us via email at info@artaluxe.com, WhatsApp, or the contact form on the site. We typically respond within 24 hours.

Do you deliver to my postcode/country

Yes – we ship worldwide. Please enter your postal code or destination country at checkout so we can calculate the shipping cost and estimated delivery time.

Customs, duties, and taxes


Customs duties, taxes, and import fees are the responsibility of the buyer. We will provide the necessary documentation for clearance, but additional charges must be covered by the customer.

What shipping methods do you offer

We offer various shipping methods including air freight, ground, and sea freight. The choice of method, cost, and delivery time depends on the destination and your preference.